How long will it take to receive my order?
All personal orders are generally processed within 1 to 3 business days.....but keep in mind that Arrow It Forward is a "one-woman-show" / mompreneur and sometimes #lifehappens!
Wholesale orders are typically processed in 3-5 business days. Don't worry, I want you to get your stuff quickly, so that people can buy it all up and then you will need to restock lol
Typical shipping times are between 1-5 business days in Canada and 5-7 business days to the USA.
For international orders, shipping costs are calculated by weight and volume. The most cost-effective method for international shipping is often untrackable. Should you choose to take your chances, Arrow It Forward will not be responsible for lost product.
Orders outside of Canada may be charged applicable duties, fees and taxes by the shipping carrier that are outside the control of Arrow It Forward.
Does Arrow It Forward offer returns or exchanges?
I want to keep you happy! Contact me regarding any defective or unused product.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Return shipping is the responsibility of the customer.
Does Arrow It Forward offer pickup?
Yes! Pickup is an option upon checkout for all of my amazing local customers. You will receive an email with details when your order is ready.